Hurricane Lamps Oil Lamps Paraffin Heaters Paraffin Stoves Oil Lamp Chimneys Wicks & Mantles

About Us:

Fullers UK Enterprises 4 Brecklands Stalham Norwich Norfolk NR12 9DX United Kingdom

Tel: 01692 581541

sales@hurricanelamps.co.uk & sales@fullersukenterprises.co.uk 

Placing an order:

Orders can be placed online via the secure payment systems and are regulated by the Financial Services Authority or the European Equivalent.

Your card will be debited by Paypal www.paypal.co.uk at the time of ordering.

If you encounter problems with the payments system please see https://www.paypal.com/uk/cgi-bin/webscr?cmd=_help&nav=5

Card or bank details should NEVER be sent by email, we are not able to process orders by phone.

If you place an order in error please contact us.

Availability:

orders placed are subject to availability, we will email you to confirm your order is in stock.

In the unlikely event that the goods are no longer available or that we have made a pricing mistake we will advise you and there will be no contract between us.

Prices include delivery to the geographical area stated above the payment button.

Cancellation:

You have the right to cancel your order within 14 working days after delivery, cancellation should be made by email to sales@hurricanelamps.co.uk or write to us.

If you cancel your order you must return your order at your expense.

This cancellation policy does not effect your legal rights - For example, if goods are faulty or misdescribed.

If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.

Please ensure adequate packaging when returning goods.

Returns:

We do not pay surcharges for underpaid postage, should this occur we will refuse the item, if you have not attached a return address royal mail may dispose of the item. For further information on royal mail please visit www.royalmail.com

Delivery times:

Estimated dispatch times are shown at the top of every page of the site.

We use various delivery methods of delivering your order, these include Courier and Royal Mail, orders may need to be signed for on receipt.

1st class post is NOT a guaranteed next day service, courier delivery is usually the day after dispatch but can take up to 3 working days.

Damage in transit:

We pack parcels to a very high standard, and our breakage rate is exceedingly low, in the exceedingly unlikely event that your order is damaged in transit please contact us IMMEDIATELY do not dispose of any damaged items prior to contacting us, we may request that you return a broken item, email or picture message digital photographs, following which we will replace or refund broken items.

Please read these terms carefully, you may wish to keep a copy for future reference.

Proprietor: Mr. C. Fuller

Tel: 01692 581541 mobile-text 07900 64 77 95 You can call us 7 days a week until 19.30 GMT